🔒 Privacy Policy — Last Updated 2026 🛡️ 256-bit SSL — Your Data Is Fully Encrypted 🚫 No Third-Party Sales — Your data belongs to you alone ✅ GDPR Compliant — International-Standard Data Protection 📱 bKash / Nagad / Rocket — Secure Payment System 🤝 Wicket11 — Trusted Betting Platform 🔒 Privacy Policy — Last Updated 2026 🛡️ 256-bit SSL — Your Data Is Fully Encrypted 🚫 No Third-Party Sales — Your data belongs to you alone ✅ GDPR Compliant — International-Standard Data Protection 📱 bKash / Nagad / Rocket — Secure Payment System 🤝 Wicket11 — Trusted Betting Platform
Last Updated: January 2026

Wicket11 Privacy Policy — How Your Data Is Collected and Protected

Please read this Privacy Policy before creating an account on Wicket11. It clearly explains what data is collected, why it is collected, how it is used, and how it is kept secure.

SSL Encryption No Sale of Data GDPR Compliant 2026 Update
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Privacy Policy is available in this section

Wicket11 never sells your personal information to third parties.

Know Before You Start

Privacy policies on many platforms are written in language so complex that most people never bother reading them. Wicket11 takes a different approach. We've kept things as clear as possible — explaining exactly what data we collect, why we collect it, where it's stored, and what rights you have.

By registering on Wicket11 or using the platform, you agree to this Privacy Policy. If you have any questions, you are welcome to reach out to the support team.

Wicket11's Core Commitment

Wicket11 never sells your personal data to third parties. Your information is used solely to operate the platform, ensure security, and provide you with a better experience.

Core Pillars of Data Protection

A quick overview of how your data is kept secure on Wicket11.

SSL Encryption

All data is transferred using 256-bit SSL encryption. Your password, payment details, and personal information are fully encrypted before reaching our servers.

No Sale of Personal Data

Wicket11 does not sell your name, phone number, or email to any advertiser or third party. Your data stays with Wicket11 only.

Secure Server Storage

All data is stored on internationally certified secure servers. Regular security audits are conducted and firewalls remain active to prevent unauthorized access.

In Your Control

You can request to view, update, or delete your data at any time. Contact our support team and we'll typically complete your request within 7 business days.

Minimal Data Collection

Wicket11 only collects the information strictly necessary to provide its services — no unnecessary personal data is ever requested.

International Standards

Wicket11's privacy policy is built in line with international GDPR guidelines. We uphold the highest global standards to keep your data safe.


Full Privacy Policy

1

What Information We Collect

The information we receive when you use the Wicket11 platform falls into two categories — what you provide directly, and what is collected automatically during your use of the platform.

Information You Provide Directly:

First & Last Name Mobile Number Email Address Date of Birth Current Address National ID Number Payment Method Details KYC Photos & Selfie

Automatically Collected Data:

  • IP address and device information (operating system, browser version)
  • A log of which pages you visited on the platform and how long you spent on them
  • Betting & Transaction History
  • Login Time & Location
  • Cookie & Session Information

This information is necessary for Wicket11's security, fraud prevention, and service quality improvement.

2

How Your Information Is Used

Wicket11 uses your information only for specific, defined purposes. Each use case is outlined clearly below:

  • Account Management: For registration verification, login security, and the KYC process.
  • Payment Processing: To process deposits and withdrawals.
  • Security & Fraud Prevention: To detect multiple accounts or flag suspicious transactions.
  • Customer Support: Providing information to the support team to resolve your issues.
  • Promotional Communications: You may receive bonus offers or important updates via email or notification — with the option to opt out at any time.
  • Legal Obligations: To meet the requirements of financial regulatory authorities.
  • Platform Improvement: To analyze usage patterns and improve your overall experience.

Wicket11 does not use your information for any purpose beyond what is listed above.

3

How Long Your Data Is Retained

Wicket11 does not retain your data for longer than necessary. Our general policy is as follows:

  • Active Accounts: Data is retained for as long as your account remains active.
  • Closed Accounts: Even after an account is closed, transaction records are typically retained for up to 5 years to meet legal and regulatory obligations.
  • KYC Documents: Once verified, your data is securely stored for the required retention period.
  • Cookie Information: Session cookies are deleted when you close your browser; persistent cookies typically last anywhere from 30 days to 1 year.

After the designated retention period, data is securely deleted or anonymized so that no individual can be identified from it.

4

Sharing Data with Third Parties

Wicket11 never sells your personal data. However, limited information must be shared in specific cases to operate our services:

  • Payment Processors: The information required to process transactions through payment systems such as bKash, Nagad, and Rocket is shared with those providers. Their own privacy policies apply.
  • Game Provider: Only limited session data is sent to the provider's server for live casino or slots games — never your personal identity.
  • KYC Verification Service: International-standard KYC providers are used to verify identity. They are contractually bound to keep your data confidential.
  • Law Enforcement Agencies: In certain cases, we may be required to share information under a court order or legal obligation. This occurs only in exceptional circumstances, and Wicket11 will make every effort to inform you when this happens.

Outside of these cases, Wicket11 does not share your data with anyone.

5

Technical Measures for Data Security

Wicket11 employs multiple layers of technical safeguards to protect your data. These are not just promises — every layer is actively working:

  • 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted — the same standard used by banks.
  • Two-Factor Authentication (2FA): In addition to your password, an OTP is sent to your mobile. Even if someone knows your password, they cannot log in without the OTP.
  • Firewall & Intrusion Detection: Any unauthorised attempt to access our servers is blocked immediately.
  • Regular Security Audits: External security experts carry out regular system audits.
  • Staff Training: Wicket11 team members who can access your data have undergone security training and are bound by confidentiality agreements.
6

Cookie Policy

The Wicket11 website and app use cookies — small text files stored on your device that help improve the platform's functionality.

Analytics cookies can be disabled from your browser settings. However, disabling session and security cookies may prevent the platform from functioning properly.

7

Your Data Rights

You have several rights regarding your personal data on Wicket11. Here is how each of them works:

Right to Access

You can request to see what information Wicket11 holds about you. A copy is typically provided within 14 business days.

Right to Rectification

You can request corrections to any inaccurate information. Many details can also be updated directly through your account settings.

Right to Erasure

You can request to close your account and have your data deleted. However, certain information may need to be retained for a defined period to meet legal obligations.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your data be restricted.

Right to Portability

You may request a copy of your data in a machine-readable format (CSV or JSON).

Right to Object

You can opt out of marketing emails or promotional notifications at any time.

To exercise any of these rights, email us at support@wicket11.best or reach out via live chat.

8

Protection of Minors' Data

Wicket11 serves users aged 18 and above only. We do not knowingly collect or store data from anyone under the age of 18.

Date of birth is verified at registration, and age is confirmed during the KYC process. If a user is found to be under 18, their account is immediately suspended and any deposited funds are returned subject to verification.

If there are minors in your household, please enable a PIN lock or parental controls on your device.

9

International Data Transfers

Wicket11's servers are hosted in international data centers, where your data may be stored. Wherever it resides, the same high level of protection is always maintained.

Transfers of data to third countries follow GDPR and international data protection standards. All third-party providers are contractually required to adhere to the same standards.

10

Steps to Take in the Event of a Data Breach

Should a gap ever arise in Wicket11's data security and there is a risk that your information has been compromised, Wicket11 will take the following steps:

  • The relevant authority will be notified within 72 hours of the incident being identified.
  • If your personal information is directly at risk, you will be notified via email or in-app notification.
  • You will be clearly informed of what data was affected and what steps have been taken.
  • You will be advised to change your password and supported through the process if needed.

Wicket11 operates with the utmost diligence to ensure such situations never arise.

11

Changes to the Privacy Policy

Wicket11 may update this Privacy Policy from time to time. When changes are made, the date at the top of this page will be updated accordingly.

For any significant changes, registered members will be notified in advance by email or app notification. Continued use of the platform after such changes will be taken as acceptance of the updated policy.

If you do not wish to accept the updated policy, you may request that your account be closed.

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Contact & Complaints

If you have any questions about this privacy policy or wish to make a request regarding your data, please contact Wicket11:

  • Email: support@wicket11.best — send with the subject line "Privacy Request"
  • Live Chat: On-platform — 24/7 support in Bangla
  • Response Time: Privacy-related requests are typically handled within 7–14 business days.

Wicket11 will never call or email you asking for your password, OTP, or bank card details. If you receive such a message, it is a scam — report it to our support team immediately.


Frequently Asked Questions

As soon as you visit the live betting section on Wicket11, you can see real-time scores for all ongoing matches — no need to go anywhere else. In cricket, scores update ball by ball, and in football, they refresh automatically after every goal. Selected cricket and football matches also feature live streaming — look for the stream button next to the match card. On the app, you can watch the stream on one side of the screen while placing bets on the other. The Sports Events page lists the schedule of all upcoming events and shows which matches will have live streaming available. If you want to save mobile data, you can lower the stream quality in the app settings.

At Wicket11, the minimum bet amount across most Sports Betting markets is just ৳10 BDT. This is especially convenient for new bettors who want to get a feel for betting without staking large amounts. The minimum applies to most major sports, including cricket and football. For specialist or high-roller markets, the minimum may differ — this will be clearly displayed on the bet board. The same rule applies to accumulator bets, meaning a total stake of ৳10 BDT is all you need. Maximum bet limits vary by match and market — if you want to place a larger bet, check the maximum limit on the match card or reach out to support.
Have a Privacy Concern?

If you believe Wicket11 has violated this policy or that your data is not being handled correctly, please contact us immediately at support@wicket11.best. Wicket11 takes every complaint seriously and works to resolve it as quickly as possible.

Your data is safe — join now

Your personal data on Wicket11 is protected with the highest level of security. Register with confidence and get started with a 200% welcome bonus.

By registering, you agree to our Privacy Policy and Terms & Conditions. For users aged 18+ only.

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